90-Night Risk Free Trial
Try your purchase on a 90-night risk-free trial. If you're not 100% satisfied (highly unlikely), please email our customer service team at hello@theladcollective.com or submit a request via our Contact Us page and we will get back to you as soon as we can to organise a return. Once your return has been received and processed, we will then issue a refund back to your original payment method. Terms & Conditions apply*.
Delivery
Free shipping Australia-wide.
We offer same or next-day dispatch on all in-stock items. (not including weekends)*Excludes preorders. Please refer to the ships from date for the item/s for estimated dispatch.Delivery timeframes:
- Metro areas: Typically delivered within 2–5 business days
- Regional areas: Delivered within 5–7 business days
You’ll receive a shipping confirmation email with a tracking number as soon as your order has left the warehouse.
For more details, see our Terms & Conditions page.
Returns
If your purchase isn't quite right, return for a refund within 90 days of receipt. Items must be in their original condition, and with all packaging intact. Refunds will be processed via the original payment method.
Visit our Returns & Exchanges page for more information.